Data Protection Policy

ROCA Limited is part of ROCA Group. This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:

What information do we collect about you?

How will we use the information about you?

Employment

Marketing

Data retention

Access to your information and correction

Other websites

Changes to our privacy policy

How to contact us

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

The reason we collect personal data changes depending on the activity we need it for, such as but not limited to:

For the performance of our contract with you We use your information when you enter into a contract with us (example to buy a product) so that we can:

process your order
take payment
provide you with customer support

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies

For our legitimate business interest

For our business marketing purposes, unless your consent is required for such marketing
We use information collected from the website to personalise your repeat visits to our site, our basis for this is your and our legitimate interest.

Where you have given your consent

To contact you about other products and services we think may be of interest to you.
To pass on your personal information within our group of companies so that they may offer you their products and services. ROCA will not share your information for marketing purposes with companies outside the ROCA Group.

Employment

When employed by ROCA we process your data on the legal basis of a contract with you, and/or when applying for employment at ROCA, we need to process data to take steps at your request prior to entering into a contract with you. In some cases, we need to process data to ensure that we are complying with our legal obligations. For example, it is required to check a successful applicant’s eligibility to work in the UK before employment starts. ROCA has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process.

We do not process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief(s)

We will collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. We process such information to carry out its obligations and exercise specific rights in relation to employment.

We will not use your data for any purpose other than the recruitment exercise for which you have applied.

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the ROCA Group.

If you no longer wish to be contacted for marketing purposes, please click here or email rocaukdpo@uk.roca.net.

Data Retention

ROCA shall not retain any personal data for any longer than is necessary in light of the purpose(s) for which that data is collected, held, and processed.

Different types of personal data, used for different purposes, will necessarily be retained for different periods (and its retention periodically reviewed), as set out in our Data Retention policy, to request a copy please email or write to us at the mailing address below.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the mailing address below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

For more information on Cookies please click here

Other websites

Our website may contains links to other websites or details of external websites and email addresses. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our Privacy Policy under regular review and we will place any updates on this web page. We keep our privacy policy under regular review and we will place any updates on this web page.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Email: rocaukdpo@uk.roca.net

Address:

F.A.O ROCA DPO

ROCA Limited

Interlink Way West

Bardon

Leicestershire

LE67 1LD

Concerns

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to Information Commissioners Office at https:\\ico.org.uk\concerns\.